Frequently Asked Questions
Everything you need to know about your Wms&Co. shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for those who need their home essentials sooner.
What is your return policy for home decor and furniture?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.
Are your products sustainably sourced?
At Wms&Co., we prioritize ethical manufacturing. Over 80% of our wood products are FSC-certified, and we work exclusively with artisans who follow fair-trade practices.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and duties are calculated at checkout based on your specific location and order weight.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Affirm for larger home purchases.
How can I track the status of my delivery?
Once your order ships, you will receive an email with a tracking link. You can also log into your Wms&Co. account to view real-time updates on your shipment's progress.